Locking a membership prevents a user from making changes to their membership level. This includes preventing them from upgrading to a membership if they currently do not have one. This feature is useful for problem members that repeatedly purchase and cancel membership.
Additionally, you can lock a membership for a specific term. This is useful if you want to restrict members from canceling membership until a required number of installment payments are made.
First, we need to create or generate a page that will show the user an error message whenever they attempt to do something that a locked membership will not allow them to do.
Alternatively, you can create a page with the [spms_membership_locked] short-code and assign it to the Membership Locked item on this screen.
Note that a locked member will still “expire” if there is an expiration date set on their membership account. The member will change to “no level” or a downgrade level you have specified via custom code upon expiration.
You can lock a membership level for a specific term length.
To view a list of all locked members: